Terms of Service
Last updated: April 18, 2026 · Version: 1.2.0
These Terms of Service govern your access to and use of the Treyst platform. By creating an account or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
Terms version: 1.2.0. Your acceptance is recorded with a timestamp and this version number for GDPR compliance purposes.
1. Parties and Acceptance
These Terms constitute a legally binding agreement between you (or the organisation you represent, "Customer") and Vikonnekt ehf., a company incorporated under the laws of Iceland (registration no. 450326-1490), with its registered office at Gróska, Bjargagata 1, 102 Reykjavík, Iceland, operating under the trade name Treyst ("Company", "we", "us"). "You" refers to any individual authorised by a Customer organisation to access the Platform.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not have such authority, or do not agree to these Terms, you must not use the Platform.
2. Description of the Platform
Treyst is a legal automation platform that leverages artificial intelligence to assist legal and regulatory professionals with:
- Legal document parsing — automated extraction and structuring of EU directives and EFTA legal acts from EUR-Lex and EFTA portals
- JCD Adaptation — application of Joint Committee Decision (JCD) rules to EU legislative texts
- Amendment application — identification and application of amendments to existing legislative instruments
- National transposition evaluation — AI-assisted comparison of national laws against EU directive requirements
- Compliance auditing — assessment of national implementations for regulatory compliance
- Gold-plating detection — identification of over-implementation of EU directives in national law
The Platform uses large language models (LLMs) hosted exclusively in the European Union: Azure OpenAI Service (Microsoft, EU region), Google Gemini (EU region) and Mistral AI (France). Document content you upload may be transmitted to these EU-hosted providers as described in our Privacy Policy, Section 4. No personal data is transferred outside the EU/EEA in connection with AI processing.
3. Eligibility and Account Access
- You must be at least 18 years of age and a legal or regulatory professional, or acting under the supervision of one.
- Accounts are provisioned by an administrator within your organisation. Self-registration by end users is not currently available.
- Each account corresponds to one individual. Account credentials must not be shared between users.
- You are responsible for all activity conducted through your account.
4. Consent to Terms and Privacy Policy
By using the Platform, you confirm that an administrator has recorded your acceptance of these Terms and our Privacy Policy on your behalf. This record is stored with a timestamp and the document version in accordance with GDPR Art. 7 requirements.
If we make material changes to these Terms, we will notify you at least 30 days in advance by email and via an in-platform notification. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.
5. User Responsibilities and Acceptable Use
You agree to:
- Use the Platform only for lawful legal and regulatory analysis purposes and in compliance with applicable law, including EU data protection law (GDPR).
- Ensure you have the necessary rights and authorisations to upload documents and transmit their content (including to AI sub-processors).
- Keep your login credentials secure and notify your administrator immediately if you suspect unauthorised access.
- Not upload content that is unlawful, defamatory, infringing third-party intellectual property rights, or that constitutes special categories of personal data (GDPR Art. 9) unless strictly necessary for your legal analysis and you have a valid legal basis.
- Not attempt to reverse-engineer, decompile, or disassemble the Platform or attempt to bypass security measures.
- Not use the Platform to scrape, crawl, or extract data at scale beyond normal use without prior written consent.
- Comply with any usage limits, rate limits, or fair-use policies applicable to your subscription tier.
6. Platform Responsibilities and Service Standards
Treyst commits to:
- Making reasonable efforts to maintain Platform availability and notify you of planned maintenance with reasonable advance notice.
- Processing your personal data in accordance with the Privacy Policy and applicable GDPR obligations, including entering into Data Processing Agreements (DPAs) with all sub-processors.
- Implementing appropriate technical and organisational security measures as described in the Privacy Policy.
- Notifying you of material changes to the Platform, pricing, or these Terms with reasonable advance notice.
- Responding to data subject rights requests within the timeframes required by GDPR.
7. AI Output Disclaimer — Important Limitation
AI outputs are tools for legal professionals — not legal advice.
The Platform's AI-assisted analysis outputs (transposition evaluations, adaptation notes, auditing results, gold-plating assessments, amendment applications) are generated using large language models and are provided for informational and research assistance purposes only.
These outputs:
- Do not constitute legal advice, legal opinions, or legal conclusions
- May contain errors, omissions, or outdated information
- Must be reviewed, verified, and validated by a qualified legal professional before reliance
- Must not be submitted to courts, regulators, or third parties without independent legal review
You remain solely and fully responsible for any legal decisions, submissions, or actions taken on the basis of Platform outputs. Treyst accepts no liability for reliance on AI-generated analysis without appropriate professional verification.
8. Intellectual Property
All software, algorithms, interfaces, and proprietary technology constituting the Platform are the exclusive property of Treyst or its licensors and are protected by copyright, trade secret, and other applicable laws.
Your content: Documents you upload remain your property (or that of your organisation's clients). You grant Treyst a limited, non-exclusive, royalty-free licence to process, transmit (including to AI sub-processors), and store that content solely to provide the requested Platform services.
AI outputs: Analysis results generated by the Platform based on your inputs are provided to you for your use. Treyst does not claim ownership of outputs derived exclusively from your documents.
9. Third-Party Services and External Data Sources
The Platform integrates with and relies on third-party services:
- EUR-Lex and EFTA portals — publicly available EU and EEA legal databases accessed to retrieve directive texts. Their terms and availability are outside Treyst's control.
- EU-hosted AI providers (Azure OpenAI Service in EU region, Google Gemini in EU region, Mistral AI in France) — subject to their respective API terms and to GDPR Art. 28 DPAs. Treyst is not responsible for changes to provider terms or service availability that may affect Platform functionality.
- Cloud infrastructure (AWS EU, Microsoft Azure EU, Cloudflare with EU edge routing) — governed by their own service agreements and subject to Treyst's DPAs. Treyst configures all primary processing and storage to take place in EU regions.
- Marketing CRM (HubSpot) — used solely to handle contact-form enquiries submitted via the public website. Hosted in the United States under EU SCCs and EU-US Data Privacy Framework certification (see Privacy Policy §6).
10. Subscription, Pricing, and Payment
Access to Treyst is provided under a subscription agreement negotiated separately. Pricing, billing cycles, payment methods, and renewal terms are set out in your Order Form or Subscription Agreement. We reserve the right to modify pricing with 30 days' written notice. Unused credits or prepaid periods are generally non-refundable unless otherwise stated.
11. Suspension, Termination, and Data Lifecycle
By Customer: You may request account deactivation or terminate your subscription in accordance with your Subscription Agreement.
By Treyst: We reserve the right to suspend or terminate access without prior notice if:
- You materially breach these Terms and fail to remedy within 14 days of notice
- Your use poses a security threat or legal risk to the Platform or other users
- Required by law or court order
Data Retention and Deletion (GDPR Art. 5(1)(e))
The following retention and deletion commitments apply to all data processed through the Platform. Full retention details, including deletion methods and legal bases, are provided in the Privacy Policy, Section 7.
- Uploaded documents: Retained for 12 months from upload date, then automatically and permanently deleted. Users may delete documents earlier at any time.
- AI processing outputs: Retained for the duration of your account and permanently deleted upon account deletion or subscription termination. Earlier deletion available on request.
- Account data: Retained for the duration of your account. Upon deletion request, all personal identifiers are irreversibly anonymised within 30 days.
- AI provider data persistence: Document content transmitted to EU-hosted AI providers (Azure OpenAI Service, Google Gemini, Mistral AI) is not permanently stored. Providers may retain data for short periods for abuse monitoring (configurable to zero-retention where supported), after which it is permanently deleted. No content is used for model training.
- Backups: Database backups are retained for a maximum of 30 days on a rolling basis. Data deleted from live systems propagates to backups as they rotate out.
- Inactivity: Accounts with no login for 24 months are treated as inactive. The account holder is notified 30 days before deletion; if no response is received, all data is deleted.
Data Export on Termination
You may request an export of your data in a structured, machine-readable format (JSON) at any time before termination takes effect, or within the 30-day post-termination window. After this window, data is permanently deleted and cannot be recovered.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Treyst's total aggregate liability to you arising out of or in connection with these Terms or the Platform shall not exceed the total fees paid by you in the 12 months preceding the claim.
Treyst shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, even if advised of the possibility of such damages.
Nothing in these Terms limits liability that cannot be excluded by law , including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability under applicable EU consumer protection law (where you are an individual consumer).
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Iceland, without regard to its conflict-of-law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the District Court of Reykjavík (Héraðsdómur Reykjavíkur), Iceland.
For B2B Customers, the parties agree to attempt in good faith to resolve any dispute by negotiation before initiating court proceedings. Either party may refer the dispute to mediation under the rules of the Icelandic Arbitration and Mediation Centre before commencing litigation.
If you are an EU/EEA consumer, mandatory consumer protection provisions of your country of residence apply and cannot be excluded by this choice of law. The European Commission provides an online dispute resolution (ODR) platform at ec.europa.eu/consumers/odr.
14. General Provisions
- Entire Agreement: These Terms, together with the Privacy Policy, DPA, and any Order Form, constitute the entire agreement between the parties.
- Severability: If any provision is found unenforceable, the remaining provisions remain in full effect.
- Waiver: Failure to enforce any provision shall not constitute a waiver of future enforcement rights.
- Assignment: You may not assign these Terms without Treyst's prior written consent. Treyst may assign in connection with a merger, acquisition, or sale of assets.
- Force Majeure: Neither party is liable for delays caused by events beyond their reasonable control.
15. Contact
For legal and contractual enquiries: legal@treyst.com
For privacy matters: dpo@treyst.com